Accountability
All of our staff are personally accountable for their service level to every customer. Our customers’ needs come before profits, and our staff will only refer services that are suitable and relevant to the customer’s automotive needs.
Best Practices
We adopt the best practices of Singapore’s automotive repair industry. At the same time, we continuously review our operations, and strive to improve further. This is our way of providing value-add to customers.
Service Recovery
We value your business, and believe in the quality of our service. If for any reason you are dissatisfied with our work, we will attend to you personally and swiftly to resolve the problem. For any work under warranty, we will make the necessary repairs, no questions asked.
Doing What’s Right
Before we embark on any repair project, we will advise you exactly what needs to be done, and at what cost, so that you can make an informed decision. We do not condone practices such as unauthorized repairs and inflated billings.
Compliance
We are a proud member of The Singapore Motor Workshop Association and uphold the Code of Conduct at all times.